Top Questions
- ★ How can I request a series?
- Unable to replay episode
- Why does it say the video is not available in my country?
- How do I sign up?
- Do you support my device?
- Why do I have to register to keep watching?
Known Issues
- Update your Fire TV App!
- Technical issues on DramaFever: history disappeared, can't resume watching, etc.
- I am a premium user seeing ads, help!
- Subtitles not appearing when watching
- Upgrade to most recent version of iOS app
- Where did the actor/cast information go?
General
Devices
Video troubleshooting
- The video won't start or load
- Why does the video quality keep changing or why is the video buffering?
- How do I limit the video quality to non-HD?
- Full screen viewing doesn't work
- How do I fix ad loading issues?
- How do I enable JavaScript on my browser?
DramaFever Premium
- Why sign up for a DramaFever premium account?
- How do I start the Premium free trial?
- How do I edit or change my billing information?
- How can I change or cancel my membership?
- I'm a premium member. Why am I seeing ads?
- Manage Your Apple Premium Subscription
Your account
- How do I create an account?
- How do I change or reset my password?
- How do I edit my profile?
- I signed up with Facebook or Twitter. How do I set a username and password?
- How do I remove my Facebook/Twitter account?
- How can I change or add a profile photo?
Content
- How do I change the subtitle style?
- How do I turn the subtitles on or off on the web video player?
- When will the next episode in the series I’m watching be available?
- How do I find shows to watch?
- Why are some shows not available on the app?
- How do I find out when a new series is posted?
Roku
- How do I link my account to my Roku?
- Can I change the subtitle style and language on the Roku app?
- Known DramaFever Roku issues
- How do I resume watching where I left off?
- Premium member being asked to upgrade on Roku
- Why can't I find the Roku channel?