Please make sure that you are logged into your account with the email address that you used to sign up for a premium membership. If you see a "Turn off Ads" button at the top of your screen, then you are not logged in with your premium account or your subscription has lapsed. You can sign back up for a premium membership by clicking that button. Please email us if you're not sure what email address you used to sign up for a premium subscription.
If you're a Premium member and seeing reduced ads, you're currently sign up for our Rookie Plan. You can manage your plan and upgrade to a no-Ads Premium Tier by clicking here.
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